What information should I avoid sending through live chat?

Do not send:

• passwords or login codes
• payment-card or bank details
• health or medical information
• identity documents
• confidential employee information
• other sensitive personal information

Live chat is suitable for general service questions and quote-enquiry details. Crisp may process chat messages, contact details you choose to provide, device and browser information, session data and cookies on CIC’s behalf.

For privacy questions, access or correction requests, email helpdesk@cicleaning.com.au or call 1800 883 884. CIC may need to verify identity before responding to a personal-information request.

Updated on: 25/08/2026