Quote & Inspection Essentials

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• How do I request a commercial cleaning quote?

  To request a free commercial cleaning quote, please provide: your name and company phone number and work email site suburb or postcode facility type and service required preferred cleaning frequency, if known approximate site size and a suitable inspection time, if available You can use the website quote form, call 1800 883 884, email helpdesk@cicleaning.com.au, or send a message through live chat. For an ongoing commercial site, an inspection is usually the best way to preparFew readers

• What information helps CIC prepare a cleaning scope?

  Useful information includes: the facility address and type approximate floor area or a floor plan, if available operating or trading hours occupancy, shifts and peak-use periods required service days and frequencies current problems or presentation priorities floor, carpet, glass and external-area requirements access, alarms, inductions and restricted zones an existing cleaning scope or quote, if one exists CIC can still begin the discussion if you do not have all of this infFew readers

• How much does commercial cleaning cost?

  Commercial cleaning is priced to the site rather than from one generic hourly rate. The quote may be affected by: facility size and layout room types and occupancy task frequency operating hours and access floor and surface types amenities, kitchens, waste and consumables specialist or periodic work site inductions, security and operational controls CIC offers a free site inspection and prepares a documented scope so you can understand what the price covers. The team should insFew readers

• What happens during a free site inspection?

  CIC walks through the facility with you and reviews: work areas, kitchens, washrooms, entries and shared spaces traffic levels and presentation priorities routine and periodic cleaning requirements floors, carpets, glass and specialist-cleaning needs operating hours and the preferred service window keys, alarms, inductions, parking, lifts and restricted areas equipment access, storage, waste and consumables After the inspection, CIC prepares a proposed cleaning scope and quote arFew readers

• Which areas does CIC Facilities Group service?

  Melbourne is CIC’s primary service market. CIC assesses commercial properties throughout metropolitan Melbourne, including: Melbourne CBD Southbank and Docklands inner Melbourne Bayside south-east Melbourne eastern suburbs northern suburbs western suburbs Appropriate enquiries elsewhere in Victoria and Australia are welcome. Australia-wide availability depends on the site location, scope and suitable local team availability, so it must be confirmed before service is promised.Few readers

• How does the price-beat guarantee work?

  CIC can review a comparable written cleaning scope and quote. The competing proposal must be assessed against equivalent tasks, frequencies, service windows, site conditions, inclusions and exclusions. The guarantee is not an automatic discount against any advertised figure or verbal estimate. Send the written proposal to helpdesk@cicleaning.com.au or discuss it during the site inspection so CIC can confirm whether the services are genuinely comparable.Few readers